We may collect personal information when you interact with our website or communicate with us through various channels. This information may include:
The information we collect is used solely for the purpose of operating and improving our
business. This includes:
We do not sell, rent, or trade your personal information to third parties for any purposes,
including marketing. The third-party tools we use may collect technical data like IP addresses or cookies, but this information
is only used to ensure the functionality and security of our services.
We partner with trusted third-party service providers, such as Google Cloud, to secure and
manage our data. These providers may collect and process information such as IP addresses or
cookies to improve your browsing experience and ensure the security of our platform. However,
we do not share your personal information with these third parties for any purposes beyond
those necessary to operate our business.
Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or
affiliates for marketing purposes under any circumstances.
NO mobile opt-in data will be shared with third parties
We implement security measures designed to protect your personal information from
unauthorized access, disclosure, or misuse. We use industry-standard technologies, including
secure servers and encryption methods, to ensure your data is safe. However, no security
system is impenetrable, and we cannot guarantee the complete security of your data.
Please note that Prime Caregivers and its affiliates are non-medical agencies that provide
custodial care services. We do not create, maintain, or store any medical records. All
information collected is for the purpose of providing custodial care and support to our clients.
You have the right to:
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Prime Caregivers. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://primecaregivers.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
NO mobile opt-in data will be shared with third parties
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The information highlighted in yellow is something you need to edit and make that accurate to your business needs. If the information is just copied and pasted, it will be rejected. The document must include the following:
Consent for SMS Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Prime Caregivers you may receive messages related to the following:
· Appointment reminders
· Follow up messages
· Care Updates
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up 10 SMS messages per week related to your
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Prime Caregivers the following ways
Submitting an Online Form
NO mobile opt-in data will be shared with third parties
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (562)800-7010
Additional Options:
Standard Messaging Disclosures: